MHPOS Cancellation & Refund Policy

This policy explains how cancellations and refunds work for MHPOS subscriptions and hardware bundles offered by Megharsh Soft LLP.

Subscription cancellation

• MHPOS subscriptions are billed annually and do not renew automatically without your confirmation — our sales team will reach out ahead of your renewal date.
• You can request cancellation at any time by contacting us at info@megharsh.com or +91 91067 17460. Cancellation stops future renewals; it does not automatically entitle you to a refund of the current subscription term.
• On cancellation, your account and access to new billing may be disabled at the end of the paid subscription period. Your business data remains available for export for a reasonable period after cancellation — contact us if you need help exporting your data.

Refunds on the application subscription

• If you cancel within 7 days of your initial purchase and have not meaningfully used the app for live billing, you may request a full refund of the application fee.
• Refund requests made after this window, or after the subscription has been actively used for billing, are evaluated case by case and are not guaranteed.
• Approved refunds are issued to the original payment method or via bank transfer, and typically processed within 7–10 business days of approval.

Hardware (Bluetooth / WiFi / USB printer) bundle

• The one-time hardware cost within the MHPOS + Bluetooth Printer bundle (₹2,000) or the MHPOS + WiFi/USB Printer bundle (₹5,000) is non-refundable once the printer has been dispatched or handed over to you, except where the device is found to be defective on arrival.
• If a printer arrives faulty, contact us within 48 hours of receipt and we will arrange a replacement or repair at no additional cost.
• If you cancel before the printer has been dispatched, the hardware portion of the payment will be refunded in full.

How to request a cancellation or refund

Email info@megharsh.com with your registered business name and the reason for your request, or call us at +91 91067 17460. We will confirm receipt of your request and respond with the outcome, typically within 3–5 business days.

Changes to this policy

We may update this Cancellation & Refund Policy from time to time; the "Last updated" date on this page reflects the most recent revision.